Features

Everything your business does, under one roof.

NCS is organized the way your business actually runs: operations, logistics, communication, and your field team, all sharing the same data. Here is every module.

Operations

Where leads become booked, delivered, and paid jobs.

📈

Dashboard

A daily command center that surfaces overdue tasks, balances, deposits, and discrepancies the moment you log in.

👥

CRM pipeline

Move every lead through visible stages so nothing stalls and no opportunity is forgotten.

👶

Contacts

A single record for every customer that follows them across quotes, bookings, and payments.

🎉

Events

Capture event details once and carry them through the entire job automatically.

📝

Quote builder & QBA

Build Good, Better, Best quotes with a live-call assistant that guides reps step by step.

📋

Bookings

Turn accepted quotes into confirmed bookings with deposits, contracts, and calendar in sync.

Tasks

Assign and track the follow-ups that keep every job moving on time.

📅

Calendar

One shared calendar for events, deliveries, and crew, so the whole team sees the same schedule.

📧

Email

Send and receive customer email in context, tied to the right contact and job.

Logistics

Get the right equipment to the right place, and back again.

🚚

Delivery board

Assign drivers and track setup, pickup, and returns so every job closes out clean.

⚠️

Discrepancies

Flag missing or damaged items on return and route them for review and sign-off.

📦

Inventory & pricing

Real-time stock and a live price list, so quotes never promise what you cannot deliver.

🏭

Warehouse pickup

Manage warehouse-pickup jobs alongside deliveries so every order is accounted for.

💳

Payments

Collect deposits and balances, and take card payments through Stripe without leaving NCS.

🧾

Purchase orders

Track outstanding POs and what is owed so nothing slips past its due date.

Communication

Every conversation with customers and teammates, in one place.

📱

Messages (SMS/MMS)

Two-way texting with customers, with templates and TCPA opt-out handling built in.

💬

Team chat

Real-time internal chat for your staff, right next to the work it is about.

📧

Email inbox

A shared IMAP inbox threaded onto client records, so the whole team sees the conversation.

🗨️

Live chat

Answer website visitors in real time, with AI assist and handoff to a live agent.

📞

Call center & voicemails

Click-to-call, screen-pop, call control, and a voicemail inbox on your existing lines.

📩

Newsletter

Send campaigns and manage lists, with AI-assisted drafting, without another tool.

🎫

Support tickets

An internal ticketing system with an AI triage agent so nothing gets dropped.

Field & team

Manage your crew from clock-in to payday.

⏱️

Time clock

Crew clock in and out from the field, with hours ready for payroll.

🏖️

Time off

Request, approve, and track time off without spreadsheets or crossed wires.

🔍

Inspections

Standardize equipment and job-site checks with repeatable inspection workflows.

🎓

Training

Onboard and upskill staff with training tracked inside the same system.

💰

Payroll

Turn tracked hours into payroll, connected to the work your team actually did.

🔒

Roles & access

Give every person exactly the access they need, and nothing they do not.

Also included

More of what a real operation needs, without another subscription.

Analytics

Traffic and engagement insights powered by Google Analytics 4.

E-signature

Sign quotes and contracts inside NCS, no separate e-sign tool.

Promo codes

Create and validate promo codes right in the quote flow.

Vendor portal & quotes

Bring subcontractors and vendors into the same workflow.

Referral program

An ambassador and referral program to grow by word of mouth.

Contract addenda

Attach and track addenda to agreements as jobs change.

Data import

Bring your existing contacts and inventory in from CSV or XLSX.

Permissions & settings

Role-based access and business settings you control.

📊

Reports & insights

Every quote, booking, and payment feeds live reporting: weekly revenue trends, revenue by event type, top items, average job value, and outstanding balances. Know what is working without exporting a spreadsheet.

🌐

Customer portal

Give customers a branded place to view quotes, approve bookings, pay balances, and see their event details, reducing back-and-forth and getting you paid faster.

Every module above is live in the NCS product today. Which modules are included at each price tier is set on the pricing page and confirmed during your demo.
One system

Stop stitching tools together.

See how NCS replaces the tangle of apps you use today with one platform your whole team will actually use.